Payment Policy

The Australian Thyroid Foundation Ltd.

ABN: 28 080 557 642
National Office:
Suite 2, 8 Melville Street
Parramatta NSW 2150

Shipping Policy

Allow up to seven (7) to ten (10) working days for delivery of ordered items.

Returns Policy

Returning an item

If for any reason you are unhappy with your purchase you can return it to us in its original condition within 14 days of the date you received the item. We will issue a full refund for the price you paid for the item (original delivery and any return delivery costs, will still be payable by the customer). Items returned because they are damaged, defective or incorrect.
If you are returning an item because of an error on our part or because it is damaged or defective, we will refund the price you paid for the item including any delivery and return delivery charges incurred.

Security Policy

When purchasing from the Australian Thyroid Foundation your financial details are passed through a secure server using the latest 128-bit SSL (secure sockets layer) encryption technology.128-bit SSL encryption is approximated to take at least one trillion years to break, and is the industry standard. If you have any questions regarding our security policy, please contact our customer support centre at This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Privacy Policy

We promise to never sell, share or lend any of your contact details to other parties. Information collected is purely to enable effective delivery of your purchases and provide essential follow up support. You may unsubscribe from any email lists at any time.